Algemene Voorwaarden en Retourbeleid

1. Introduction

  1. We at Toy Toy Toy care about your privacy and will do our utmost to ensure the safe and proper handling of any personal information you may give us.
  2. We promise to never use your personal information for commercial gain.
  3. Our Privacy Policy conforms to the General Data Protection Regulations as set out by the EU. Please visit gdpr-info.eu for more information.
  4. The Toy Toy Toy site and its affiliated webshop are owned by Toy Toy Toy, a company owned by Jack van Silfhout. We are registered as a commercial company in The Netherlands, KVK 62380834.
  5. By creating an account with Toy Toy Toy you consent to us collecting and storing the necessary personal information about you to successfully conclude a transaction.
  6. This Privacy Policy is up-to-date and in use as of 4 Oct 2021.
  7. In the case of an update to our Privacy Policy, any older version will no longer be applicable.
  8. The Toy Toy Toy Privacy Policy is subject to change, for example due to, but not limited to, changes in technologies, business practices, relevant laws, User and/or Owner needs. Please revisit our Privacy Policy from time to time.
  9. Any changes made will not be retroactively applicable; the most recent version of the Terms will be governing the relationship between Toy Toy Toy and the Users.
  10. All material updates will be communicated prominently on our website and on our social media outlets. Additionally, you may receive an email with the appropriate information.
  11. Continuation of use of our services constitutes a continued agreement with the Privacy Policy.

2. Collection of Data

  1. To be able to use the services offered by Toy Toy Toy, you will need to make an account.
  2. In doing so, Toy Toy Toy will collect your personal information in the form of name and address, email address, appropriate payment information, and shipping address.
  3. Toy Toy Toy will collect this data at Registration.

3. Use of Collected Data

  1. Toy Toy Toy may use your Registration data and other information or data we receive or collect as well as data we derive or infer from combinations of the foregoing for various purposes, such as:
    • To create and secure your account of Toy Toy Toy,
    • To provide and improve the services offered by Toy Toy Toy,
    • To handle your payments made to Toy Toy Toy,
    • To dispatch your order to the address you have provided,
    • To communicate with you about your order,
    • To communicate with you about any questions, queries, comments, or complaints you may have.
  2. Toy Toy Toy will share your information with several third parties to ensure the successful completion of your transaction. These include:
  3. PostNL, the Dutch postal service, may in turn share your address with any third parties and/or their network partners in other countries.
  4. Toy Toy Toy promises not to sell for profit your information to any third party without your express consent.

4. Your Rights

  1. Your rights as a User are in accordance with the EU General Data Protection Regulations. These include:
  2. Right to be Informed – You have the right to receive information about how your personal data is stored and used.
  3. Right of Access – You have the right to access information about your personal data.
  4. Right to Rectification – You have the right to ask Toy Toy Toy to correct any inaccurate information we might have about you.
  5. Right to Erasure – You have the right to ask Toy Toy Toy to erase your personal data from our website. We will take such requests into consideration.
  6. Right to Restrict Processing – You have the right to ask Toy Toy Toy to stop processing your data in certain ways.
  7. Right to Data Portability – You have the right to ask Toy Toy Toy for a copy of your personal information.
  8. Right to Object – You have the right to ask Toy Toy Toy to stop processing your personal data. Be advised that doing so will hamper our ability to process your order(s).
  9. Rights related to Automated Decision-Making – You have the right to requests that a human views or oversees any processing of your personal data normally carried out by a computer.
  10. To view more of this information and/or to exercise your GDPR rights, please visit gdpr-info.eu.

Refund and Return

  1. All sales are final and binding.
  2. Shipping and handling fees are non-refundable.
  3. You have the legal right to return an item within 14 days of delivery. Doing so will be at your own cost.
  4. Upon receipt of the returned item, on the condition that the item remains in the state in which it was sold to you, Toy Toy Toy will refund you the value of the item only within 14 days. You will not be refunded the original shipping costs.
  5. In the case that the returned item does not remain in its original state, Toy Toy Toy reserves the right to offer you a partial refund, or no refund at all if the item turns out to be unsalable.
  6. In the situation that Toy Toy Toy is (partially) unable to fulfill your order, you will receive a partial or full refund (as applicable) within 14 days.
  7. A refund may be considered if an item has been grossly misrepresented. Any possible refund will be offered on the cost of the item(s) only. Toy Toy Toy requires photographic proof of any alleged misrepresentation.